Booking Policies & Client Guidelines

1. Arrival & Punctuality

  • Please arrive 15 minutes before your scheduled appointment to ensure your service starts on time.
  • If you arrive 10 minutes late, your service may be shortened or adjusted.
  • Arrivals 15 minutes late or more will be marked as a no‑show.

2. Cancellation Policy

  • Cancellations must be made at least 2 hours in advance.
  • Late cancellations may require a deposit for future bookings.
  • Repeated no‑shows may result in temporary suspension of online booking privileges.

3. Deposits (If Applicable)

  • Some services may require a non‑refundable deposit to secure your appointment.
  • The deposit will be applied to your total at checkout.

4. Walk‑Ins

  • Walk‑ins are welcome based on availability.
  • Clients with appointments always receive priority.

5. Service Details

  • All services include a complimentary hair wash.
  • Additional services must be requested before the haircut begins.

6. Children’s Appointments

  • Children must be accompanied by an adult at all times.
  • Video games are available to keep kids entertained during the wait.

7. Waiting Area Amenities

Enjoy our waiting area featuring:

  • Pool table
  • Complimentary drinks (water or alcoholic beverages for guests 21+)
  • Video games for kids

8. Hygiene & Safety

  • If you are feeling unwell or showing symptoms, please reschedule your appointment.
  • The barber reserves the right to refuse service for hygiene or safety reasons.

9. Appointment Confirmation

  • All appointments must be confirmed via text or email.
  • Unconfirmed appointments may be released to other clients.
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